Coney
The Conversational survey

A complete toolkit for survey design,
administration and data analysis

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Conversational Survey

Coney is an innovative solution to create and administer surveys in a chat-like, conversational interface, engaging the respondents and providing an innovative and effective user experience.

DESIGN

Create your conversation's flow with the Drag & Drop editor

USE

Administer the surveys in a chat-like, engaging and narrative interface

ANALYSE

Keep track of your results through a live dashboard

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Why Coney?

INTUITIVE INTERFACE

Simple and easy to use. Drag and drop to create your questions, fill the survey as if you were talking to a friend, and check the results in the live dashboard.

ENGAGEMENT

The chat-like, narrative interface highly increases the respondents' engagement and willingness to complete your questionnaires.

OVER 80% USER PREFERENCE

The approach generates greater user involvement, with a significant preference of use (81%) compared to a traditional survey.

MULTIPLE APPLICATION DOMAINS

Coney’s effectiveness and novel features fit multiple scenarios: when an informal style or a specific language/tone are required, to solicit personal reflection, to administer short and dynamic surveys, to provide step-by-step fill-in guidance.

Interested in knowing more?

Get in touch with our team, fill the form!

About Coney

Coney enables different usage scenarios: customer satisfaction; market analysis; learning assessment; awareness creation; guides and tutorials

We also published an open-source version of the toolkit available on GitHub

PUBLICATIONS

To know more in details the project you can access related publications:

Irene Celino and Gloria Re Calegari. Submitting surveys via a conversational interface: an evaluation of user acceptance and approach effectiveness. International Journal of Human-Computer Studies, 2020.

D. Scandolari, G. Re Calegari, M. Scrocca and I. Celino: "CONEY: A CONversational survEY Toolkit", Proceedings of CHItaly (Poster), Padova, September 2019.

D. Scandolari, M. Scrocca, G. Re Calegari and I. Celino: "Coney: A Conversational Approach to Enhance Engagement in Surveys", Proceedings of the Open Science Fair 2019 (Demo), Porto, September 2019.

Coney has been developed by Cefriel. If you have more questions or feedback don’t hesitate to contact the Coney Team at coney@cefriel.com.

IRENE CELINO
GLORIA RE CALEGARI
DAMIANO SCANDOLARI
MARIO SCROCCA

CEFRIEL

We help businesses build a new digital future.

Cefriel is the partner of Research, Education and Innovation that for over 30 years has accompanied national and international companies in their growth path.